Policy

Refund & Cancellation Policy

Last updated: 27 August 2026

1. Before Programme Commencement

Before mentor matching and programme commencement, you are eligible for a full programme-fee refund minus non-refundable payment-gateway charges, where legally permitted.

2. After Commencement

After commencement, refunds are based on undelivered programme stages. Completed sessions and delivered services are non-refundable.

3. Field Expenses

Approved field expenses already committed are non-refundable. These include materials, equipment, trainer fees, travel and venue costs that have been contracted or purchased.

4. Cancellation by KCS Foundation

If KCS Foundation cancels an undelivered service, the family may receive a refund or programme transfer at their option.

5. No Outcome-Based Refunds

Admission, award, scholarship, media or university outcomes are never guaranteed and are not grounds for a refund. KCS Foundation does not guarantee admission to any university, selection for any award, scholarship, media coverage or other external recognition.

6. Refund Request Process

Refund requests must be submitted in writing to support@kcsf.in. All requests are reviewed and documented. Approved refunds are processed within 7-10 business days to the original payment method.

7. Instalment Cancellation

If a student withdraws during an instalment plan, the remaining instalments are cancelled. Any undelivered programme stages may be refunded per section 2. Already-delivered stages and committed field expenses are non-refundable.

The final refund policy must be reviewed by KCS Foundation's legal and accounting advisers before live payments are enabled.

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